Privacy policy

Last updated: October 25, 2025

Baldenn ("we", "us", or "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from baldenn.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.
  • Order Information: including your billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: including your username, password, and security questions.
  • Shopping Information: including the items you view, put in your cart, or add to your wishlist.
  • Customer Support Information: including the information you choose to include in communications with us.
  • Usage Data: We automatically collect certain information about your interaction with the Services, such as device information, browser information, your IP address, and information regarding your interaction with our Site.

How We Use Your Personal Information

  • To Provide Products and Services: We use your personal information to fulfill our contract with you, including to process your payments, fulfill your orders, arrange for shipping, facilitate returns and exchanges, and manage your account.
  • For Marketing and Advertising: We use your personal information for marketing purposes, such as sending promotional communications by email and showing you advertisements for our products.
  • For Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent, illegal, or malicious activity.
  • To Communicate with You: We use your personal information to provide you with customer support and to improve our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping). Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
  • With business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, or to protect our rights and the rights of our users.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of such sites. We encourage you to review their policies.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

While no security measures are perfect, we take steps to protect your information. We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know: You may have a right to request access to the personal information that we hold about you.
  • Right to Delete: You may have a right to request that we delete the personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt out of Sale or Sharing for Targeted Advertising: You have the right to direct us not to "sell" or "share" your personal information for purposes of targeted advertising. You can exercise this right by visiting our "Your Privacy Choices" page here. Please note that if you visit our Site with the Global Privacy Control opt-out signal enabled, we will automatically treat this as a request to opt-out for the device and browser you use.
  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe link in our emails.

You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in, including in the United States. If we transfer your information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please do not hesitate to contact us.

  • Trade Name: Baldenn
  • Legal Name: 3A Digital LLC
  • Email: info@baldenn.com
  • Phone: +1 (407) 513-4234
  • Business Address: 7345 W Sand Lake RD, STE 210 OFFICE 5288, Orlando, FL 32819, USA

For the purpose of applicable data protection laws, 3A Digital LLC is the data controller of your personal information.